FIG. 00 — INTRO

Recover every dollar between
quote and booking.

Only 15% of patients book on the first quote. The other 85% go quiet — and $8,000 walks out the door. MyGlobby builds the storefront, the payment plan, and the follow-up that closes the gap.

No monthly fees · Live in 10–14 days · You only pay when patients pay you
FIG. 02 — THE PIPELINE

Four moves that turn quotes into booked surgeries.

The whole loop — from the moment a patient lands on your quote to the morning your coordinator confirms their flight — runs on one rail.

01

A branded storefront your patient can trust.

Stop sending PDF quotes that get lost in WhatsApp. Patients land on a private, branded page with your clinic's identity — itemized line items, photos, and a clear price.

  • Custom subdomain · your-clinic.myglobby.com
  • Itemized: surgery, hotel, transport, aftercare
  • Magic link — no patient login required
FIG. 02.1 — STOREFRONT
tijuana-bariatric.myglobby.com / q / maria-r
Gastric Sleeve · All-Inclusive
$8,000
Surgery + 2-night hospital$5,400
Hotel (4 nights)$680
Ground transport$220
6-month aftercare$1,700
Reserve my surgery date →
02

Payment plans that turn $8k into $729/mo.

A patient who can't pay $8,000 today can almost always pay $729 a month. We pull Stripe, Affirm, Klarna, and MercadoPago into one menu — patients pick, you get paid.

  • 3, 6, 12, 24-month options · soft credit only
  • Deposit-now, balance-on-arrival flow
  • USD or MXN — patient picks
FIG. 02.2 — PAYMENT PLANS
How would you like to pay?
6 MONTHS
$1,396/mo
12 MONTHS · POPULAR
$729/mo
24 MONTHS
$386/mo
Soft credit check · won't impact score
03

Automated nurture for the 85% who go quiet.

Most coordinators stop chasing at day 3. Patients decide on day 12. We close the gap with the right message, in the right channel, on the right day — Email, SMS, WhatsApp.

  • 22 prewritten touches across 90 days
  • Triggered by patient behavior, not the calendar
  • Bilingual: EN/ES out of the box
FIG. 02.3 — NURTURE
DAY 0 · EMAIL
"Your quote is ready"
DAY 2 · SMS
Photos from a past patient
DAY 6 · WHATSAPP
"Want to chat with a real coordinator?"
DAY 12 · EMAIL
Financing recap
DAY 21 · SMS
Final scarcity nudge
04

A coordinator hand-off that never drops.

The second a patient picks a plan, your coordinator gets a ping with everything they need: quote, deposit, surgery date, payment status, flight window. Zero spreadsheets. Zero "let me check WhatsApp."

  • Live alerts · Slack, email, WhatsApp
  • One-click "Confirm flight" and travel coordination
  • Auto-syncs with your EMR via API
FIG. 02.4 — HAND-OFF
LIVE · 30s AGO
Maria R. just chose a plan.
QUOTE$8,000
PLAN12-mo · $729/mo
DEPOSIT$1,200 paid
DATETue · Jun 23
Confirm flight →
Every dropped lead is $8,000 walking out the door.
MyGlobby is the door that closes.
FIG. 03 — IN MOTION

What your patients see. What you see back.

A live look at the patient quote and the coordinator alert that fires the moment they pick a plan.

tijuana-bariatric.myglobby.com/q/maria-r-2026-05
Tijuana
Bariatric
Live
Gastric Sleeve · All-Inclusive
Prepared for Maria R. · valid 14 days
$8,000
Surgery + 2-night hospital$5,400
Hotel · 4 nights · 4★$680
Ground transport$220
Aftercare · 6 mo$1,700
Reserved by clinic discount−$0
6 months $1,396
12 months · popular $729
24 months $386
Reserve my surgery date →
FIG. 03.1
Branded storefront on your subdomain.
FIG. 03.2
Itemized so nothing feels hidden.
FIG. 03.3
Plans selected in one tap.
FIG. 03.4
Hand-off fires before they close the tab.
FIG. 04 — RESULTS

Forty-seven clinics. One quieter inbox.

The numbers below are aggregates across clinics live on MyGlobby since Q3 of last year. The testimonial from Magda is real; the supporting quotes are illustrative.

FIG. 04.1
$2.4M+
in patient revenue recovered.
FIG. 04.2
3.2×
lift on quote-to-book conversion.
FIG. 04.3
47
clinics live across MX & US.
FIG. 04.4
<5m
median coordinator response time.
FIG. 04.5
"
We stopped losing patients to follow-up fatigue. The nurture writes the messages I never had time for.
R
Dr. Rafael Mendoza
Owner · Costa Verde Wellness
FIG. 04.6
"
The payment-plan page doubled deposits in the first month. We didn't change a single thing about the clinic.
S
Sofía Ramírez
Director · Sonrisa Dental Group
FIG. 04.7
"
Coordinator hand-off used to be a spreadsheet nightmare. Now it's a single line in Slack.
C
Carlos Núñez
Ops Lead · BariatricMX
FIG. 05 — PRICING

We make money when you do.

No monthly software fees. We take a small percentage of bookings we help you close — and that's it. Volume tiers below.

Practice
Solo clinic · <$50k GMV / mo
5%per booking
  • Branded patient storefront
  • Stripe + Affirm + Klarna
  • Email + SMS nurture (22 touches)
  • 2 coordinator seats
  • 48-hour support
  • WhatsApp nurture
  • Funnel analytics
Get started
Group
Scale · $300k+ GMV / mo
Customvolume-tiered
  • Everything in Operator
  • Multi-clinic dashboard
  • API + CRM/EMR integration
  • Unlimited seats
  • Dedicated account manager
  • White-label · DPA · custom SLA
Contact sales
No monthly fees
You only pay when patients pay you.
Live in 10–14 days
Onboarding is white-glove, end to end.
No credit card
Talk to us first. We'll quote you back.
Procurement-friendly
W-8, MSA, DPA — ready to send.
06.1 · How does pricing actually work?

No monthly fees. We take a small percentage of bookings we help you close — 5% on Practice, 3% on Operator, custom below that on Group. If a booking doesn't happen, we don't get paid. If a quote converts six months later through our nurture, we still split it.

06.2 · How long does onboarding take?

10–14 days from signed agreement to first patient quote going live. We handle the storefront design, the payment-plan integration, and the nurture copy in EN and ES. Your team's lift is one 90-min kickoff plus quote-template review.

06.3 · Are you HIPAA compliant?

Yes — HIPAA-compliant infrastructure with a signed BAA for every clinic, SOC 2 Type II in progress (Q3 audit window). All patient data is encrypted at rest and in transit; we keep the minimum necessary and never share it across clinics.

06.4 · What integrations do you support?

Payments: Stripe, Affirm, Klarna, MercadoPago, Conekta. Messaging: WhatsApp Business API, Twilio, Postmark. CRMs/EMRs: HubSpot, Salesforce, custom via REST API on Operator and Group plans.

06.5 · What if a patient asks for a refund?

Refunds are routed through your clinic's policy — we don't take a cut of refunded bookings. The dashboard handles the accounting reversal automatically; your coordinator approves the refund inside MyGlobby.

06.6 · Will my coordinators have to relearn everything?

The hand-off lives where your coordinators already are — WhatsApp, Slack, email. The dashboard is one screen with one number on it: who's ready to be moved to surgery. We trained Magda's team in 35 minutes.

06.7 · Do you work outside Mexico?

Today we're deepest in Mexico/US cross-border (Tijuana, Cancún, Guadalajara, Mexico City). Live pilots in Costa Rica and Colombia. Working on Turkey and Thailand for Q3.

FIG. 07 — READY

Stop letting $8,000 walk out the door.

No monthly fees·Live in 10–14 days·You only pay when patients pay you